Cainiao Network, also known as Cainiao, is a logistics company launched by Alibaba Group in 2013. It provides package tracking solutions primarily for shipments associated with Alibaba’s online retail platforms like AliExpress. By collaborating with various postal services and courier companies worldwide, Cainiao facilitates global e-commerce logistics.
When you order from AliExpress or other Alibaba-affiliated platforms, you often receive a Cainiao tracking number, which you can use to track your package’s journey from the seller to your delivery address. Cainiao’s tracking system offers real-time updates on the status and location of your shipment.
Global Cainiao tracking provides a comprehensive tracking service for your Cainiao and AliExpress packages, supporting over 200 countries and regions with more than 3,000 logistics partners and 30+ cargo airlines. The company is committed to delivering anywhere in China within 24 hours and across the globe within 72 hours.
How to Track Your Cainiao Package
Tracking your Cainiao package is straightforward and can be done through the official Cainiao website or via third-party platforms like Trackordernow.
The Global Cainiao tracking number format generally includes a mix of letters and numbers. There isn’t a standardized format since Global Cainiao partners with various carriers. A typical structure features a series of letters followed by numbers, often ending with more letters. These tracking numbers are unique to each package and can vary in length and format based on the specific carrier. Examples include UA077332171HK.
For inquiries or support, you can contact Cainiao at the following details:
+86 400-6767-903 